Help & Repair
What type of use are these items for?
In order to provide you with the best possible shopping experience and accurate pricing, we need to know the type of use for the items you need.
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We provide free consulting on computers, software, and mobile technology. Visit us in room 120 Computer Center.
Find out about different technology help & support options including obtaining self help, how to report an issue, checking Service Status, and requesting a service. Call (517) 432-6200 or toll free (844) 678-6200, chat, or email.
Same great service. Now delivered differently.
We recently made some changes to how we provide computer repair services. While we still offer free consultation and assistance with repairs, we no longer repair the hardware ourselves.
We Have You Covered
The MSU Computer Store – Help and Repair has agreements with local area vendors, Digilink and Capitol Macintosh, to provide both in-warranty and out-of-warranty repairs. We will act as your liaison with these companies when you bring us your device and will ensure that you are fully satisfied with your repair experience. Contact us at (517) 432-0700 or firstname.lastname@example.org at any point during the repair and we will get you an update on its status.
Students who purchased a Dell or Apple laptop from us receive a free loaner laptop while their computer is being repaired.
How It Works
You bring us your device and we will take it from there getting it to either the manufacture or local vendor for repair.
Repairs covered under warranty for all manufacturers except Apple are sent to the manufacturer to complete.
Departmental o ut-of-warranty repairs for all manufacturers except Apple are referred to Digilink.
Apple out-of-warranty repairs are referred to Capitol Macintosh (Apple authorized service provider) to complete.